At home with a second SIM card neatly tucked away in my iPhone I launch the now familiar iTunes application and try yet again to activate my iPhone.
At this point I have to say I was not even hopeful. I have a lot of experience troubleshooting and a different SIM card seemed one of the least likely possiblities. (Although there is no way to know at the time I write this if I am correct, my guess is an issue with the AT&T network itself)
I followed the by now well worn iTunes path leading to iPhone activation. (Was that another credit check? Geez) Within a few minutes I was back at the crucial point. "Searching... Searching... No service" Ah, well.
I called 800 697-4663 (800 My iPhone) and within less than a minute I was speaking to a friendly Apple representative. As he "retrieved my record" I filled the time by filling him in on the series of unfortunate events that had preceded this call. By the time I finished he sounded shaken. He spoke to me as if to someone who could have him called on the carpet or worse. On the other hand maybe by this point I just sounded like someone capable of going postal and tracking people down.
He explained that since a different SIM card didn't work we would proceed to the next step, returning the iPhone to Apple for repairs. Although by now I was used to disappointment I began to feel a glimmer of hope again. It didn't sound too bad. This was to be a free repair, I would receive a temporary replacement phone on Monday. Since I had the phone less 24 hours he also volunteered to waive the usual $29 fee for the loaner phone.
I have to use my (second) SIM card in the temporary phone. Hey, it could work. I'll find out Monday.
Sunday, August 26, 2007
iPhone Activation "Searching... Searching... No service"
Posted by Misahl at 4:40 PM
Labels: iPhone activation
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