Tuesday, August 28, 2007

No Service and No Delivery Either

Ah, well. Monday has come and gone. I did not receive the replacement iPhone as the Apple tech predicted, but I did get a friendly email late in the evening:

AppleCare

Dear Misahl,
Repair ID:
D########

The AppleCare Service Phone you requested shipped on 2007-08-27. Please allow two business days for delivery.

Your AppleCare Service Phone shipped via FedEx Air using tracking number ###########, which should be active within 24 hours.

Shipping address:
MY PLACE OF BUSINESS
BUSINESS ADDRESS
BUSINESS ADDRESS
CITY, STATE ZIP
UNITED STATES

The AppleCare Service Phone will come with instructions for transferring the SIM card from your product to the service phone. You'll also receive instructions for sending your product to Apple using the same shipping box. Please don't use any other box, because if the product is damaged in shipping as a result of improper packaging, it will not be eligible for service and will be returned to you unrepaired. Unless otherwise instructed by an Apple representative, do not include any other items in the box, as they will not be returned to you.

Visit Repair Status to view the current details of your service request.

Regards,
The AppleCare Team

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